Welcome to Rae Studios,

 

In preparation for your first dance class, below are a few Studio Ediquette, general rules, and policies to take notes of to help provide a safe and happy environment.:

STUDIO ETIQUETTE

We strive to make all clients feel welcome and comfortable in our studios. We expect all students to extend the same welcoming spirit to one another and our staff. We are a community using dance and fitness to find inspiration in each other and within ourselves in a happy and safe environment. 

 

  • Go jewelry-free. Obtrusive jewelry is potentially dangerous to you and others.

  • Please respect everyone around you and wear deodorant.

  • Listen while your instructor is talking. That means no talking while they’re talking. Not even quietly to your neighbor.

  • Please turn off and stow away your cell phone. Putting it on vibrate can still make distracting noise.

  • Don’t film or take pictures in class, unless instructed. Always ask your teacher’s permission before recording or photographing any portion of your dance class.

  • Pay attention at all times, especially when waiting for your turn. You don’t want to get caught slouching or looking bored. And don’t ever sit down unless you’re asked to.

  • Stay for the entire class. It’s always best to stay for the entire duration of the class, but if you must leave early, please speak with the teacher beforehand, and make your exit as quick and discreet as possible.

  • No ins-and-outs. Stay in the studio for the entirety of class. Leaving and coming back into class can be distracting to your instructor and fellow dancers.

  • Always arrive on time. If you can’t avoid being late, enter very quietly and wait for the OK from your teacher to enter the dance floor. After class, be sure to apologize for your late arrival. Please note that; to be respectful to other students, the instructor, and to prevent injuries, anyone who arrives more than 10 minutes past the beginning of class WILL NOT BE ADMITTED INTO CLASS.

  • Let advanced students stand in front. Whether it's your first time to the studio / class, or new to fitness classes, avoid the front of the room, unless you know the combinations or forms; even if you arrived first. 

  • Demonstrate good spatial awareness. This includes giving the instructor space, but don’t crowd those in the back of the room to do so. 

  • Try your best. If you make the mistake of taking a dance class that’s above your skill level, never walk out of a class or sit down in frustration—hang in there and try your best, no one will fault you for that. 

  • Be courteous and respectful. At the end of class, applaud and thank the instructor.

STUDIO POLICY

  • No heels in Studio 2. Appropriate ballroom heels only. All heels must use heel protectors. If you don't have your own heel protectors, they can be purchased at the front.

  • No food or drinks (except water) allowed inside the studio. For the safety of our students, no glassware inside the studio.

  • We keep found items for 2-3 weeks before donating them to a local charity. If you forgot something, please check with the studio hosts or contact us here, so we can reconnect you with your item(s). We are not responsible for lost items.

RESERVATION POLICY

Due to limited space, we highly encourage everyone to register early to secure your spot in class.. While we allow drop-ins, please note that we can't guarantee you a spot, if the class is full. If you are unable to attend class, please make sure to early cancel your reservation.


WAITLISTS
If a class is full, you can add yourself to the waitlist. Waitlist management is automated through MindBody, so please only add yourself to a waitlist if you are confident you can make the class. You may be taken off the waitlist and automatically added to a class up to 60 minutes prior to the start of class. You will then be notified by email or text, if you opt-in to receive updates on your MindBody account.  In the event that a registered student doesn't arrive on-time for the scheduled class, the spot will be released to waitlisted student.

LIABILITY WAIVER

Please be aware that when registering for dance and fitness classes, you will be waiving and releasing all claims of injuries you might sustain from participating in these classes taught at Rae Studios or lost belongings. This agreement is by and between Rae Studio’s – Rae Model & Talent Agency, LLC facility, its owners, instructors and the individual whose name is registered for this class. 

 

By registering and attending any Rae Studios class, you agree to the following:

I have registered for classes at Rae Studios and am the one participating in the dance and fitness classes. I am aware that I am responsible for the safe keeping of the belongings I bring to the studio, whether they are lost, stolen or left behind at the studio. If I leave something behind, I am aware that the studio is not liable for maintaining or retaining the item.

I acknowledge that my enrollment and subsequent participation is purely voluntary and in no way mandated by the instructor.

I understand that it is my responsibility to consult with a physician prior to and regarding my participation in dance and fitness classes. I present and warrant that I am fit and I have no medical condition that would prevent my full participation in the dance and fitness classes.

I understand and approve the use of in-studio video and photos shooting which may be used for promotional purposes in print or online.

In consideration of being permitted to participate in dance and fitness classes, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I may incur as a result of participating in the classes. These conditions may include, but are not limited to, heart attacks, muscle strains, muscle pulls, muscle tears, broken bones, shin splints, heat prostration, injuries to knees, injuries to back, injuries to foot, or any other illness or soreness that may incur, including death.

In further consideration of being permitted to participate in the dance and fitness classes, I knowingly, voluntarily and expressly waive any claims, demands, and causes of action I may have against Jessica Rae, Rae Studios, Rae Model & Talent Agency LLC facility, its owners, employees or instructors for any injury or death caused by my voluntary participation in any dance and fitness class at Rae Studios or being on the premises of Rae Model & Talent Agency.

In the event of any emergency, I authorize medical attention from any licensed hospital, physician and/or medical personnel any treatment deemed necessary for my immediate care and agree that I will be responsible for payment of any and all medical services rendered. Therefore, each person registering him or herself should review their own health insurance policy for coverage. I understand that absence of health insurance coverage does not make the fitness instructor responsible for payment or any medical expenses.

I have read the above release and waiver of liability and fully understand its contents. I voluntarily agree to the terms and conditions stated above. This agreement remains in effect for as long as I participate in any dance and fitness classes by Jessica Rae or any other instructor inside Rae Studios.

CANCELLATION POLICY

If you have pre-paid for a class, please log-onto your MindBody account on your desktop or via the app to cancel your reservation.

Cancellation of all classes must be made at least 2 hours before the scheduled class to allow other students the ability to sign up, as spots are limited. For morning classes, please be considerate of your instructor by early cancelling by 9pm the night before your morning class. No-shows or last minute cancellations will are not eligible for class credit or refund. If you are unable to attend class, you can "Early Cancel" on our website, via the MindBody app, or you can call/email the studio to retain your class credit for later use. You can Early Cancel up to 2 hours prior to class, without any penalty. 


Anyone that canceled past the cut-off window will be considered as a Late Cancel, which deducts the session from your missed visit. No show WILL NOT be automatically canceled, and the missed class will be forfeited.

**Any students reserving through ClassPass must adhere to CP's cancellation / no-show policies. WE ARE NOT ABLE TO MAKE ANY EXCEPTIONS. 

 

ClassPass users will see a credit back into the account within 1-3 business days.

  • Reservations cancelled less than 60 minutes prior to the start of class and will be charged per the policies below:

    • Unlimited Passes: $10 charge for no-shows and late cancellations

Rae Studios reserve the rights to cancel class due to low reservations or unforeseen circumstances. At the event of class cancellation, clients will receive an email or text message notification within up to 60 minutes prior to scheduled class time, if client opted-in.  Purchased pass will be credited back into your account. For those that signed up through ClassPass or any other 3rd party accounts, the pass will be credited back to those respected accounts. 

LATE POLICY
To be respectful to other students, the instructor, and to prevent injuries, any client who arrives more than 10 minutes past the beginning of class WILL NOT BE ADMITTED INTO CLASS. This is a STRICT policy. In event that you arrive past the cut-off time, the class pass will be forfeited. 

 

No credits or refunds will be given. 

REFUND POLICY

All sales are final. All class packages, individual group classes, memberships, workshops, and promotional deals are non-refundable. Class cards are non-transferable.

 

Group class packages expire within a 1-5 month period of your initial purchase, depending on the class package. All class cards are non-transferrable. If you purchased a series, workshop, or special promotional deal, please refer to the deal terms & conditions the expiration date. Unused classes by expiration date will be forfeited. All sales final.

 

Cancellation of all classes must be made at least 2 hours before the scheduled class to allow other students the ability to sign up as spots are limited. For morning classes, please be considerate of your instructor by early cancelling by 9pm the night before your morning class. No-shows or last minute cancellations will are not eligible for class credit or refund. If you are unable to attend class, you can "Early Cancel" on our site, via the MindBody app, or you can call/email the studio to retain your class credit for later use. You can Early Cancel up to 2 hours prior to class, without any penalty. 

 

Anyone that canceled past the window will be considered as a Late Cancel, which deducts the session from your missed visit. No show will NOT be automatically canceled and the missed class will be forfeited.

 

Any students reserving through ClassPass must adhere to CP's cancellation / no-show policies. WE ARE NOT ABLE TO MAKE ANY EXCEPTIONS.

 

ClassPass users will see a credit back into the account within 1-3 business days.

MONTHLY UNLIMITED CONTRACT AGREEMENT

Monthly Unlimited Membership must pay with credit card for recurring payments, and is non-refundable and non-transferable. Membership fee will be automatically withdrawn each month after the purchase date. There is a 3 month commitment. You may cancel anytime after the initial 3 months with a 30 day notice. If membership is canceled during an active session, membership will terminate 30 days from the most recent renewal. No refunds will be given for unused membership or any previous monthly charges. If you plan to miss an extended period of time, you may freeze your membership for up to six months. When you are ready to come back to class, email us and we'll activate your membership.

 

To cancel or freeze your membership, please email us at raestudios-sf@gmail.com | kevin@raeagency.com

BECOME A MEMBER

Copyright © 2020 Rae Studios.

All rights reserved.