Group Class packages expire within 3-5 month period of your initial purchase, depending on the class package. All class cards are non-transferrable. If you purchased a series, workshop, or special promotional deal, please refer to the deal terms & conditions the expiration date. Unused classes by expiration date will be forfeited. All sales final. Cancellation of all classes must be made at least 2 hours before the scheduled class to allow other students the ability to sign up as spots are limited. No-shows or last minute cancellations will are not eligible for a class credit or refund. If you are unable to attend class, you can "early cancel" on our site, via the Mindbody app, or you can call/email the studio to retain your class credit for later use.
Early registration highly recommended. RAE Studios reserves the right to cancel class due to internal reasons or low reservations. Morning classes subjected to cancellation if reservations are 2 or less by 9pm the night before. Afternoon classes are subjected to cancellation if reservations are 2 or less two hours prior to start of class. You will be alerted via text or email at least 2 hours prior to the class time. Please make sure all contact information are up to date in your profile to be able to receive notifications. In the event the studio cancels class, your class pass will be credited back to your account.
Monthly Unlimited Membership must pay with credit card for recurring payments, and is non-refundable and non-transferable. Membership fee will be automatically withdrawn each month after the purchase date. A 30 day notice must be submitted to terminate membership. If membership is canceled during an active session, membership will terminate 30 days from the most recent renewal or purchase date. No refunds will be given for unused membership or any previous monthly charges. Monthly Unlimited Membership is a 3-Month Contract. Members may cancel anytime after the initial 3 months.
REFUNDS: All class packages, individual group classes, workshops, and promotional deals are final. Class cards are non-transferable.